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It’s so important that we all speak up on mental health.

Are you or a loved one struggling with addiction? Call us at 541.504.9577

BestCare also offers Mental Health Counseling for those individuals who are in need of services. Mental health counseling can viewed as a stand-alone service, or offered in conjunction with drug and alcohol treatment. 

Madras Mental Health

We are the community mental health provider for all of Jefferson County. We offer a wide array of counseling and prevention services. Visit our Madras Mental Services page for a complete description of our services.

Redmond Residential/Detox

Our Redmond Residential/Detox provides mental health services in a co-occurring treatment model. We work with both drug and alcohol issues as well as the co-occurring mental health concerns that may arise during an individual’s stay with us. Visit our Redmond Residential page for more information.

Bend Outpatient

Our Bend outpatient treatment center offers intensive treatment, outpatient treatment, and non-pharmacological approaches to pain management. We also offer free outpatient gambling addiction treatment as a community service.

Crook County

For mental health counseling in Crook County, please contact BestCare Treatment Services at 541.323-5330.

Mental Health Respite

Brooks Respite is a short-term, voluntary crisis stabilization program for adults experiencing an acute psychiatric crisis. Brooks crisis stabilization is an alternative to inpatient hospitalization. The program is designed to identify goals, stabilize the current crisis, and develop a community support plan to promote ongoing recovery after discharge. Individuals are referred through their therapist, physician, community crisis teams, and emergency room.

Who We Serve

Brooks Respite is dedicated to the health care needs of individuals in Central Oregon and surrounding areas. We serve a diverse population with a variety of healthcare concerns. Brooks Respite serves adult individuals who are experiencing an emotional and/or psychiatric crisis. We focus on providing integrated treatment services, which is concentrated on the whole health and wellness of individuals. Our primary emphasis is providing interventions and skills necessary to overcome barriers and promote crisis stabilization.

What to Bring

To make yourself as comfortable as possible during your time at Brooks, we suggest packing a few important things, including:

  • A few sets of comfortable clothes, including sweatshirts and slip-on shoes
  • Enough supply of any prescriptions in the bottles they come in
  • Your ID and insurance card if you have one
  • Basic toiletries, including toothbrush, toothpaste, floss, deodorant, shampoo, conditioner, and body wash
  • All your contact information, such as an emergency contact, primary care physician information, etc.
  • Note: Cell phone use is not permitted. All electronics will be locked and not accessible during your stay.
  • Your favorite pillow and blanket
  • Good reading materials or any hobby materials
  • Cigarettes for smoking in designated areas
  • NOTE: Vape pens and e-cigarettes are NOT permitted for use at Brooks.
  • No wireless internet access available
  • Visiting hours are suspended until OHA’s COVID-19 restrictions allow.

Program Philosophy

We believe that the individuals we serve are people first. Brooks Respite and Recovery Center looks at the person first, while focusing on the person’s strengths, goals, and preferences. We understand that mental health difficulties and addiction to substances profoundly affects a person’s physical, emotional, and spiritual well-being. These health issues may impact personal happiness and interpersonal relationships. Stabilization begins with learning to understand and cope with symptoms related to mental illness and addiction. Our goal is to help you regain independence and enhance your total wellness. We hope you find your stay here meaningful and encourage you to use the opportunity to acquire necessary skills to overcome stressors, triggers, and symptoms related to your illness.

Treatment and Discharge Planning

If you have ever played a Rubik’s Cube, you know that it is important to focus on all six sides. Your health is no different. Humans are complex and it is important to address your whole health. This may include physical, mental, addictions, dental, and other areas. We strive to assist you to improve not only your mental health, but your overall wellness.

At Brooks, we assist you to identify and overcome barriers. Discharge planning begins at admission and is highly integrated throughout your treatment plan. Your goals, barriers, and psychiatric stabilization plan will remain the primary focus throughout your stay. The length of stay is typically short-term and varies upon multiple factors. Length of stay is typically determined by a therapist and/or treatment team recommendation. We expect that you participate in Brooks treatment activities in order to meet your goals and obtain adequate stabilization. It is our hope that you discharge with an inclusive plan and resources that support you to better manage your overall wellness.

Your established treatment provider(s) will be notified of your admission. We encourage your treatment team to be highly involved in your treatment and discharge planning at Brooks.

Length of Stay

Admission to Brooks Respite is short-term. The primary purpose is to obtain psychiatric stabilization, develop a discharge plan, and continue treatment within an outpatient or other similar programs. Therefore, the typical length of stay ranges from 4 to 7 days.


Deschutes OP clinics in Bend and Redmond offer a full menu of services including mental health assessments and individual therapy. We have an experienced and growing team of qualified providers that offer several approaches including DBT (dialectical behavior therapy), EMDR (eye movement desensitization & reprocessing), case management, gambling, and talk therapy. Our providers have experience working with co-occurring substance use disorders, and provide services for severe and persistent mental illness for clients that are stable on psychiatric medications.

Psychiatric evaluations and prescriptions available from a Psychiatric Mental Health Nurse practitioner.


BestCare is pleased to be the contracted community mental health program in Jefferson and Crook County. Our outpatient mental health programs provide mental health assessments and counseling services to children, families, and adults. Our mental health clinical teams include mental health clinicians, case managers, wraparound coordinators, skills trainers. Psychiatry, including evaluation, medication management, and nursing support is also an integral part of our mental health clinical services. We offer several mental health treatment groups, including weekly gender-specific DBT (Dialectical Behavioral Therapy) groups. Crisis intervention is also offered. BestCare also addresses:

Severe & Persistent Mental Illness

In addition to mental health and psychiatric services, for individuals with severe and persistent mental illness we offer some helpful adjunct services such as Supported Employment and adult mental health consumer centers which are staffed by a small mental health team who facilitate individual and group therapy and case management services. Thanks to a grant from the State Health Services Division, we have a mental health Supported Housing Program/Rental Assistance Program for eligible participants. 

School-Based Mental Health Services

BestCare has several mental health clinicians who are embedded in the schools in Crook and Jefferson County. By providing on-site mental health counseling services in the schools, many young people are able to participate in individual counseling in the school setting. Many children have been involved in mental health services since the program’s inception. Some children strictly participate in school counseling for short episodes of care while others may participate throughout the entire school year.

High-Intensity WrapAround Services-Children/Families

For children and families with high level mental health needs, we have a children’s intensive community-based treatment services program called WrapAround Services. We have two WrapAround Coordinators who facilitate wraparound meetings that include the family, their support network, clinical staff, and community partner stakeholders. 

Young Adults in Transition Hub (YATH)

Young Adults in Transition is program focused on young people between the ages of 14-24. We know that youth in transition have been the lowest utilizer of mental health services demographically. Several years ago, the Central Oregon region received a YATH/YHUB grant from the State Health System Division to offer support and services to youth in transition who suffer from mental health and/or behavioral challenges. This population may not fit such rigid criteria that is required of traditional community health program. 

Our treatment options are covered by most health plans, including the Oregon Health Plan, Medicare, CHIP, and many private insurance types. No will be denied access to services due to inability to pay; a sliding fee scale is available. We will not deny services based on a person’s race, color, sex, national origin, disability, religion, sexual orientation, or ability to pay. 

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