Respite Services Supervisor -
Brooks Crisis Respite & Recovery Center - Redmond, Oregon

BestCare Treatment Services is recruiting for a Full-time Respite Services Supervisor  for the new Brooks Crisis Respite & Recovery Center due to open in the fall of 2017.

Title:  Respite Services Supervisor

Program:  Brooks Crisis-Respite & Recovery Center

Program Location:  Redmond, Oregon

Employment Status:  Full-Time

FLSA Classification:  Exempt

Supervisor:  Program Administrator 

Degree of Supervision: This position coordinates, manages and supervises services provided within psychiatric crisis-respite.  This position supervises respite direct care staff in accordance with Oregn Administrative Rules.

Education: Master's Degree in psychology, social work, counseling, behavior science, or related field, required.

Language: Bi-Lingual Spanish/English strongly preferred

General Description: 

Administers and directs Brooks Respite services to promote crisis stabilization.  Provides direct treatment and stabilization services to individuals in psychiatric crisis.  Provides leadership and direct supervision to all respite program staff.


Position Duties:

  1.  Clinical Services  

  • Demonstrate competence in case management and coordination, utilization of community resources, group, family, and individual therapy or counseling.
  • Demonstrate the ability to conduct a comprehensive biopsychosocial assessment including histories of mental and physical health, substance use, criminal justice contacts and assessing family, cultural, social and work relationships.  Ability to provide diagnosis consistent with DSM-5.
  • Perform ongoing crisis and safety evaluations to clients experiencing psychiatric crisis
  • Perform individual and group treatment sessions, as well as delegate these functions to appropriate clinical staff. Document and provide rationale for services provided.
  • Case Management:  Promote integrated treatment services through coordination with mental health, substance use, and medical treatment service providers.
  • Demonstrate skills in de-escalation and services that promote crisis stabilization.
  • Knowledge of strength-based and trauma-informed interventions appropriate for crisis stabilization-- such as Intentional Peer Support, Solution Focused Therapy, Motivational Interviewing, and other trauma-informed practices.
  • Maintain professionalism and confidentiality per HIPAA, 42 CFR, Oregn Statutes and Brooks Policies.

  2.  Team Supervision and Leadership

  • Demonstrate the ability to manage time effectively, model good communication skills, act independently, problem solve complex issues, and organization
  • Demonstrate the ability to effectively manage facility milieu and safety
  • Afterhours on-call and accessible by telephone for personnel support, admission screening, and emergencies. Must and provide documentation and follow-up in a timely manner
  • May be required to provide shift coverage in emergency situations
  • Manage admissions to crisis-respite placement, in accordance with program admission criteria
  • Develop and maintain staff schedule, on-call rotation, and other tasks related to scheduling
  • Provide & document supervision for each program staff in accordance with Oregon Administrative Rules
  • Provide orientation and training to program staff to maintain program operation and compliance
  • Develop and maintain staff schedule, on-call rotation, and other tasks related to scheduling
  • May be required to provide shift coverage in emergency situations
  • Works closely with other program staff as a member of a multidisciplinary team and is dedicated to a healthy work environment for the benefit of employees and clients served.
  • Develop strong collaborative relationships with community partners, including St. Charles hospital, law enforcement, community mental health programs, and other similar agencies. Promote Brooks Respite & Recovery through a partnership.
  • Assist with chart and program audits to ensure compliance with facility accreditation, licensing, State laws, and other regulatory requirements
  • Assist in conducting annual performance evaluations of program staff
  • May assist Administrator with daily oversight of stabilizing individuals, personnel, and provide feedback to Brooks leadership team as directed by the Administrator.
  • Attend required program meetings, trainings, and supervision designated by Administrator

  3.  Other duties as assigned by Administrator



  • Master’s degree in psychology, social work, counseling, behavioral science, or related field, required
  • Post-graduate experience in mental health setting, preferred
  • Experience providing services to individuals with Severe and Persistence Mental Illness (SPMI), preferred
  • Ability to demonstrate good communication,flexibility and milieu management.  Ability to work effectively in a variety of cultural contexts.
  • Understanding and competency serving individuals experiencing psychiatric crisis, including individuals that present with complex co-occurring mental health, substance use, and/or medical disorders.
  • Bi-lingual English/Spanish is a plus, but not required.
  • Must be able to get along with co-workers.

Tools and Equipment Used:

Must have competency using computer for work processing, databases, internet, and electronic medical record usage. Experience with Microsoft Office is a plus. Must be able to use basic office equipment including fax machine and telephone. Must have a valid driver’s license.

Physical Demands:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to sit, stand, walk, bend, stoop, lift, push and pull on an ongoing basis. This position may occasionally require an individual to lift and transfer clients using a two-person lifting technique. Specific vision abilities required by this job include close vision and the ability to adjust focus.  Must be willing to work a flexible work schedule depending on program needs.

Work Environment:

The work environment characteristics described here are representativ of those an employee encounters while performing the essential functions of this job.  Reseasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The work environment will primarily be a residential setting and also require travel to other organizations, hospitals, and community locations within and outside of Central Oregon. Must have reliable transportation.

The position requires the employee to dress in a professional manner that meets the standards for professional employees in Central Oregon and BestCare Treatment Services.

To apply send cover letter, resume and three professional reference to


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