Compassion, Experience, Recovery
by Dennis Crowell MA, LPC

Compassion, Experience, Recovery. Those three words are the cornerstone of BestCare’s new logo and tagline. They were formulated after hours of conversation, dialogue and questioning about who we are and what we believe in. They strongly describe this whole agency of 170+ employees strong, with 8 different locations to serve clients and their families. I took the liberty of looking up the definitions of these three words, in order to know exactly what the meanings are. Here’s what I found:

Compassion: The humane quality of understanding the suffering of others and wanting to do something about it.

Experience: The process of getting knowledge or skill that is obtained from doing, seeing or feeling things, or something that happens which has an effect on you.

Recovery: There are two definitions here that I thought were appropriate.

  • Recovery from Mental Disorders and/or Substance Abuse Disorders: A process of change through which individuals improve their health and wellness, live a self- directed life, and strive to reach their full potential.
  • The action or process of regaining possession or control of something stolen or lost.

I chose this last definition because so many of our clients talk about having lost something (their freedom, their sense of themselves, their dignity).

This, in essence, is what we do at BestCare. From Madras through Redmond and Bend down to Klamath Falls, we are a united front in the treatment of Substance Abuse and Mental Health issues. We do this 24 hours a day, 7 days a week, 364 days a year. I happen to believe that we do this very hard work very well, with a high degree of professional skill and a sense of dignity and respect for all of our clientele. 

So, it is with a certain amount of pride that I say, “Welcome to BestCare.” While this work is not usually easy, we believe that we are able to offer Hope that things can get better. People are able to restore their lives, rebuild their families, grow, prosper, and recover. 

Probably by the time you’ve gotten to this blog you have looked over our new website. There is a lot of information here and we are always just a phone call away, so feel free to call us to ask any questions you might have. 

When you’re ready….

Dennis Crowell MA, LPC
Program Director
Redmond Residential/Detox



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